Fishbowl Solutions Highlights Recent ODA Success on Oracle’s Partner Perspectives Podcast
President of Fishbowl, Tim Gruidl, discusses successful implementation of ECHO ODA that resulted in 83% call deflection MINNEAPOLIS – August 8th, 2022 – On May 24, 2022, Susan Almack, host of Oracle’s Partner Perspectives Podcast, interviewed Tim Gruidl to learn more about the successful…
Read moreFishbowl Solutions is Mindbreeze Integration Partner of the Year 2021
Fishbowl Solutions named Mindbreeze Integration Partner of the Year for the second year in a row. MINNEAPOLIS and CHICAGO – December 14, 2021 – Mindbreeze , a leading provider of appliances and cloud services in the field of information insight, today announced the winner of its award program in…
Read moreCreating a Responsive, Extensible Knowledge Base for the UK Ministry of Defence – Army Cadet Force with Oracle Content Management
The UK Ministry of Defence – Army Cadet Force (ACF) consists of nearly 40,000 cadets and 10,000 volunteers. Delivering relevant information quickly and clearly is paramount to an efficient training process. To do this, the ACF needed an updated, online Resource Centre for cadets and volunteers that…
Read moreMindbreeze Snapshot Makes Migrations Simple
The migration process from one Mindbreeze appliance to another can be a daunting task especially if you have a lot of indices, data sources, and Talend Jobs to copy over. This usually means exporting the configuration of one object at a time and then importing it into the new appliance, copying…
Read moreFishbowl Solutions’ Consultants Awarded 10 Oracle Certifications
At Fishbowl Solutions, we approach continuous learning and intellectual agility as two of our core values. As an Oracle Gold partner, we consider it of utmost importance to maintain and exceed training certifications to let our customers know we can tackle their problems and implement the right…
Read moreOracle Service and Digital Assistant Deliver Top-Tier Customer Service to ECHO Inc. Customers
The COVID-19 pandemic brought new challenges to many businesses. At ECHO Inc. , they noticed that people stuck at home began investing in their homes and yards. To invest, many people started buying new lawn equipment, and more people buying lawn equipment led to an increase in customer service…
Read moreMigrating Content within WebCenter? Need Access to it ASAP? Realize 100GB/Hour Transfer Speeds with Fishbowl’s Migration Solution
When it comes to enterprise content management, one inevitable challenge administrators face is migrating content. At some point, content will need to be moved from one location to another. As new systems are brought up and other systems are decommissioned, content will need to find a new home. We…
Read moreOracle WebCenter Roadmap – A Great Product Will Get Even Better Packed with Exciting Features
Earlier this spring, Oracle released a new WebCenter roadmap for their content management solutions, including plans for WebCenter 14c . We gathered the details and hosted our own webinar with our Directors of Solutions and Product Development, Jerry Aber and Greg Bollom respectively, where they…
Read moreImproving the Overall Mindbreeze Search Experience by Leveraging Advanced Query Reporting for your Custom Search App
A key piece of a successful search solution is being able to see how the users are interacting with the system and using relevant data to make improvements over time. This blog post will go through the steps of enabling Mindbreeze’s Advanced Query Reporting and how to scope it to the search of one…
Read moreProviding Test Engineers with a Productivity-Boosting Product Testing Platform
One of Fishbowl’s long-time PTC Windchill and Creo customers, a turf maintenance equipment manufacturer, recently reached out to our team acknowledging that their custom solution to schedule product tests was no longer fulfilling their everyday needs. The old platform functioned mainly to help test…
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